By John Ross
May 8, 2008
If you’re a regular bus rider in Franklin County, you might’ve noticed small improvements instituted on Monday by the Central Ohio Transit Authority.
One of three yearly service upgrades, COTA’s May changes included a number of small-scale modifications to scheduling, frequency and service hours resulting from an ongoing analysis of the county’s transportation needs, spokesman Dan Liggett said.
“We look at ridership on the different routes and listen to customer concerns and comments,” he said, noting that total rides in April increased more than 14 percent over the same month last year. “We also take a look at the changing market conditions out there.”